Privacy Policy
Effective Date: September 1, 2026
This privacy policy sets out how Crown & Root Botanica uses and protects any information that you give us when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Crown & Root Botanica may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
What We Collect
We may collect the following information when you visit our site or place an order:
Name
Contact information, including email address and shipping address
Order details and purchase history
Demographic or preference information relevant to customer experience
What We Do With the Information We Gather
We require this information to understand your needs, fulfill your orders, and provide you with a high-end service, specifically for the following reasons:
Internal record keeping and order processing.
Fulfilling and shipping your small-batch candle orders.
Periodically sending promotional emails about new product releases or special studio updates, provided you have opted in to receive them.
Improving our products, website design, and overall customer experience.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we utilize secure platform encryption (via Squarespace) and trusted payment processors to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
You can choose to accept or decline cookies through your web browser settings. Most browsers automatically accept cookies, but you can usually modify your settings to decline them if you prefer (though this may prevent you from taking full advantage of the website).
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and review the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at crownandrootbotanica@gmail.com.
We will never sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at crownandrootbotanica@gmail.com, and we will promptly correct any information found to be incorrect.
Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us at:
Crown & Root Botanica